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Gmail and Hotmail have recently started auto-placing many ecommerce emails under the ''Promotions'' tab, alternatively, new emails from retailers also often get placed under the ''Spam'' folder, if you still cant find our emails after looking here, please contact us. 

Unfortunately, we are not able add items on an existing order. Instead, we suggest you place a new order for the desired item. 

Returns are super easy, if you are a Canadian customer and ordered withing 60 days. Find our free return label link and complete return details by clicking here.

Products cannot be exchanged in the traditional sense. Instead, we offer refunds for products that are returned within 60 days and advise the customer to immediately place a new order for the replacement item.

This speeds up the process considerably for the customer and makes the billing easier to follow and understand. To learn more about how to return your product, click here.

Shipping times will be auto calculated at the checkout process depending on your location and shipping service chosen.

It can sometimes take up to 12 hours for tracking info to update. We suggest to grab a snack watch an episode of Southpark and kindly check back in a few hours, you should see movement by then.

Please note that we do not allow ''safe dropping'' on doorsteps on orders delivered with Canada Post. If you are seeing a ''Delivered'' status and you still do not have your order in hand, this means that the order has been delivered to your community mailbox or that it is awaiting safe pick-up at your local Canada Post Office. 

PRFO is both an abbreviation and an acronym. The original business name was Performance Sports. Back in 1989, brand names we're much more straight to the point and since that time it has been abbreviated by the local community to P.R.F.O. The acronym is actually top secret, however the general consensus is that it is based on Performance. Recreation  Fashion & Outdoors. What do you think?

We are located in the Laurentian mountains just north of Montreal Quebec, Canada.

Since 1989

Ever since '89 there has been only 1 original brick & mortar store, our online business was established in 2017.